At Pinkywears, we understand that sometimes a purchase may not meet your expectations. To ensure your satisfaction, we've created a simple and efficient return and refund process. Our aim is to provide you with a seamless experience and help you feel confident in your decision to shop with us.  

How to Return an Item – Simple and Easy Steps  

If you wish to return an item, we offer a straightforward return process within 48 hours of receiving your order. To make the process smooth, kindly follow these guidelines:    
 

• The item must be unused, undamaged, and in its original packaging.  
• All tags, packaging, and invoices should be intact.    
   

We recommend holding onto the original packaging until you’re completely satisfied with your purchase.  

How to Begin Your Return  

Initiating a return is simple :    
 

• Send an email to us at hurryhutinnovationpvtltd@gmail.com within 48 hours of receiving your order, and we’ll guide you through the process.  
• Alternatively, you can log into your account on our website and select the return option.    
   

Once we receive your return request, our team will assist you with each step to ensure a smooth and efficient return process.  

Clear & Transparent Refund Process  

At Pinkywears, we believe in a straightforward and transparent refund process. If your purchase doesn’t meet your expectations, we are committed to resolving the issue swiftly.  

Refund Timeline – Fast and Convenient  

Once we receive the returned item and verify that it meets our quality standards, we’ll begin the refund process. You can expect your refund to be processed within 5 to 7 business days. Refunds will be issued to the original payment method used during purchase.  

Our Commitment to High Quality Standards  

Refunds are only applicable to items in their original, unused condition. Products that show signs of damage, wear, or misuse are not eligible for a refund. We carefully inspect all returned items to maintain the high standards you expect from us.  

Non-Refundable Items – Please Note  

For hygiene and quality assurance reasons, some items are non-returnable. Please take note of the following exclusions before making your purchase:    
 

• Innerwear & Lingerie – Due to hygiene reasons, these items cannot be returned.  
• Swimwear & Activewear – Items that directly contact the skin are non-returnable.  
• Customized & Personalized Products – Made-to-order or personalized items are not eligible for returns or refunds.  
• Clearance & Sale Items – Items purchased on sale or as part of a clearance event are not eligible for returns.  

Contact Us for Assistance  

If you have any questions about our returns and refunds policy or require further assistance, our customer support team is here to help. Please reach out to us at hurryhutinnovationpvtltd@gmail.com, and we will ensure that your concerns are addressed promptly and effectively.  

Thank You for Shopping With Us!  

We greatly appreciate your business at Pinkywears and are dedicated to providing you with the best shopping experience possible. Your satisfaction is our priority, and we are here to support you every step of the way.