At Pinkywears, we're committed to providing you with a seamless shopping experience from start to finish. Our team works hard to process and ship your orders quickly, ensuring that your items arrive safely and on time. By placing an order with us, you’re agreeing to the terms outlined in our Shipping & Delivery Policy, which is here to keep you informed and provide transparency every step of the way.
Currently, we offer delivery across all locations within India. While we’re not offering international shipping at the moment, we are constantly working on expanding our reach to serve more customers worldwide in the future.
After placing your order, we aim to process it within 1-2 business days (excluding weekends and public holidays). Once processed, you’ll receive an email confirming your order, along with the estimated delivery time. We strive to deliver your order within 3-8 business days, depending on your location. We know you can’t wait to get your hands on your new pieces!
In the rare case that delivery attempts fail due to issues like an incorrect address, recipient unavailability, or refusal to accept the order, our delivery partner will make two additional attempts. If these attempts are unsuccessful, the order will be returned to us. You’ll have the option to request re-delivery, but please note that additional shipping charges might apply.
We take extra care in packaging your order securely, but accidents can happen. If you receive a damaged product, please reach out to our customer support team within 48 hours, providing photos of the damage. If your order is lost in transit, we will coordinate with our courier partner to investigate. Depending on the outcome, we’ll either send you a replacement or process a refund.
Certain items, like oversized clothes, may require special delivery arrangements. If your order falls into this category, we will make sure to note any special delivery requirements directly on the product page, so you’re fully informed before making a purchase.
If you have any questions or need assistance with your shipping or delivery, don’t hesitate to get in touch! Our customer support team is here to help ensure your shopping experience is smooth and enjoyable.
You can reach us at: hurryhutinnovationpvtltd@gmail.com
Thank You for Shopping With Us!
We’re thrilled that you chose Pinkywears and look forward to providing you with exceptional service every step of the way. Enjoy your shopping experience!